This flowchart outlines a sample “To-Be” Goods Receipt process in SAP MM as part of the Procure-to-Pay (P2P) cycle, detailing the steps for verifying, processing, and managing the receipt of goods. Here’s a detailed breakdown of the process:

1. Goods Receipt at Warehouse: The Supply Chain Management (SCM) team receives the goods at the warehouse.
2. HSN Code Verification:
   • The SCM team checks the HSN Code on the invoice against the Purchase Order (PO) to ensure accuracy.
   • If HSN Code Matches: Proceed to the next step.
   • If HSN Code Does Not Match: Communicate the mismatch to the procurement team, who will resolve the issue and obtain an updated invoice from the vendor.
3. GRN Creation:
   • Create a Goods Receipt Note (GRN) entry in SAP for the 100% quantity as noted and upload the physical invoice.
4. Quantity Verification:
   • An SCM executive compares the quantity received to the quantity listed on the physical invoice/document.
   • If Quantity Matches (OK): Proceed to claim input credit.
   • If There Is a Discrepancy (short shipment, goods destroyed or lost): Determine responsibility (Vendor or Owner) and proceed accordingly.
5. Handling Discrepancies:
   • Vendor Responsibility: The SCM team issues a return invoice by generating a return delivery back to the vendor for the quantity received that was short or damaged.
   • HCL Responsibility: Reverse input credit on goods lost, stolen, or destroyed, and possibly lodge an insurance claim (if applicable).
6. Credit Management:
   • Claim Input Credit: The responsible team claims input credit on the entire amount while uploading the returns.
   • Reverse Input Credit:
     • If the goods are damaged/short, and the vendor provides a replacement, no reversal is necessary once a credit note is received.
     • The SSC Team reverses the input credit for an equivalent amount to the goods received damaged/short once the vendor confirms the credit note.
7. Completion: The process concludes with the final management of input credits and, if necessary, insurance claims, ensuring all goods received are accurately accounted for in SAP.

This flowchart provides a comprehensive guide for the goods receipt process, ensuring thorough verification and efficient handling of any discrepancies to maintain accurate inventory and financial records.