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SAP FI-AR Process Flowchart

SAP FI-AR Process Flowchart

Picture Description

The flowchart you’ve provided outlines the Accounts Receivable (FI-AR) process in SAP. It’s organized into a series of events and decisions that dictate the flow of transactions related to customer accounts and receivables management.

Master Records:

  • Creating a Customer Master Record: Essential for beginning the accounts receivable process, this is where you capture all relevant details about the customer in SAP.
  • Creating One Time Account: This step involves setting up an account for a single transaction or infrequent customers, avoiding the need for a permanent record.

Down Payment:

  • Posting Down Payment Request: When a customer makes a pre-service or pre-delivery payment, it is documented here.
  • Posting a Down Payment Manually: This represents the manual input of down payments into the system, usually for direct transactions not covered by regular sales orders.

Document Entry:

  • Post Customer Invoices: After goods or services are provided, invoices are issued and posted to the customer’s account in the system.
  • Posting a Credit Memo with Reference to Invoice: If there’s a return or a billing adjustment, a credit memo is posted against the specific invoice.


  • Automatic Clearing: SAP automatically offsets incoming payments with the relevant receivables.
  • Manual Clearing: When transactions cannot be reconciled automatically, manual clearing is done by the accounts receivable team.
  • Manual Bank Statement Processing: This involves the reconciliation of bank statements with SAP entries to ensure consistency.
  • Reprocessing an Account Statement: Should there be a need for corrections or updates, account statements may be reprocessed.


  • Displaying a Customer Accounting Document: For reviewing financial transactions associated with customer accounts.
  • Displaying and Changing Customer Line Items: This allows for the examination and potential amendment of transaction details on a customer’s account.
  • Displaying Customer Balances: A key step for financial reporting, where total receivables from a customer are reviewed and managed.

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