General Maintenance Order for Internal & External Services Process Flowchart in SAP PM

SAP PM General Maintenance Order for Internal & External Services Process Flow Diagram

Picture Description

The flowchart illustrates the General Maintenance Order process for Internal or External Services within an SAP system, covering integrated modules like PM (Plant Maintenance), MM (Materials Management), and FICO (Financial Accounting & Controlling). Below is a detailed breakdown of the flowchart’s steps:

🛠️ Plant Maintenance (PM) Activities

Create General Notification (Transaction Code: IW21): A general notification is created to document the maintenance need.
Analyze the Maintenance & Check Machine Condition: The maintenance team analyzes the situation and assesses the machine’s condition to determine required actions.
If Any Service Required? (Yes/No): A decision is made on whether services are needed:
- Yes: Proceed to create a general maintenance order.
- No: If no services are required, the notification downtime is updated, and the notification is closed.
Create General Maintenance Order (Transaction Code: IW31): A general maintenance order is created based on the analysis.
Maintenance Order Planning for Services: Planning for the required services begins.
If Internal/External? (Yes/No): A decision is made on whether the service will be internal or external:
- Yes (Internal): A Confirmation Number for Internal Services is generated.
- No (External): A Purchase Requisition for External Services is created.
Time & Completion Confirmation (Transaction: IW41): Work time is recorded and confirmed for task completion.
Technical Completion (Transaction: IW32): Maintenance order is marked as technically completed.

📦 Materials Management (MM) Actions

Create PO against External Service PR (Transaction Code: ME21N): A purchase order is created based on the purchase requisition for external services.
Service Entry Sheet (Transaction Code: ML81N): A service entry sheet is created to record the services provided by the external vendor.

💰 Finance/Controlling (FICO) Steps

Invoice Verification (Transaction: MIRO): Process vendor invoices for services provided.
Business Completion for Order: Finalize the order from a business perspective.
Settlement for Order (Transaction: KO88): Settle costs associated with the maintenance order.

🔗 Key Integration Points:

PM to MM: Service requirements trigger purchase requisition and order processes for external services.
MM to FICO: Service entries and purchases initiate financial transactions.
PM to FICO: Completed maintenance orders are settled in the controlling module.

📚 Related SAP Documentation:

This description demonstrates the cross-module integration in SAP for managing maintenance orders for services, emphasizing the coordination between internal and external service processes across different functional areas while providing relevant transaction codes for key steps.