The flowchart illustrates the standard sales process within the SAP Sales and Distribution (SD) module, showing the interaction between the customer and the company’s sales organization. Below is a detailed breakdown of each step in the process:

• Create Quotation 📝: The sales organization generates a quotation based on the customer’s request. This document provides the customer with the price and terms for the potential purchase.
• Create Contract (VK01) 📄: Alternatively, a sales contract may be created if the customer intends to engage in long-term business with predefined terms and conditions. Not all sales processes require a sales contract.
• Create Sales Order (VA01) 📦: Once the customer accepts the quotation or contract terms, a sales order is created to formalize the transaction. This sales order confirms the customer’s commitment to purchasing the goods or services.
• Create Outbound Delivery (VL01N) 🚚: Following the sales order creation, the outbound delivery is processed. This involves picking, packing, and shipping the goods to the customer.
• Create Sales Invoice (VF01) 🧾: The final step in the process is the creation of a sales invoice, which is sent to the customer for payment. This document details the products delivered and the total amount due.

Documents Related to Customer

• Customer Request ➡️ Company Sales Organization: The process begins with the customer’s request, leading to the creation of either a quotation or a contract.
• Order Confirmation ➡️ Delivery Note ➡️ Sales Invoice: Upon acceptance, the documents of the confirmed sales order, outbound delivery and sales invoice are created.

This structured approach ensures a clear and systematic handling of sales transactions within the SAP SD module, from initial customer request to final invoicing.