The Breakdown Maintenance flowchart (with roles) illustrates the process for handling unexpected equipment failures or breakdowns in SAP PM. It shares many similarities with the General Maintenance process but is specifically tailored for urgent, unplanned maintenance scenarios.

Detailed explanation:

🚨 Notification Creation:

• The process starts with the creation of a breakdown notification, typically done by the Operations/Maintenance team.
• An email alert is immediately generated to notify relevant parties of the urgent situation.

📋 Notification Review:

• The Maintenance Supervisor quickly reviews the notification to assess the breakdown situation.
• If maintenance is not required (e.g., false alarm), the process ends here.

📝 Work Order Creation:

• For confirmed breakdowns, the Maintenance Supervisor creates an urgent work order.
• An issue slip is printed to facilitate quick action.

🔀 Service Determination:

• The Maintenance Supervisor rapidly determines if external service is required for the breakdown.
• If external service is needed, a Service Purchase Requisition (PR) is created on priority.

🛠️ External Service Process (if applicable):

• An expedited Service Purchase Order (PO) is created.
• The PO is immediately output and sent to the vendor for quick response.
• After service completion, a Service Entry is recorded.

🧰 Internal Maintenance Process:

• If handled internally, an urgent Goods Issue is performed to allocate materials for the breakdown repair.

✅ Order Confirmation:

• The breakdown repair is performed, and the order is confirmed.
• A confirmation slip is generated.

🔧 Technical Completion:

• The Technical Engineer marks the work order as technically complete once the equipment is operational.

💼 Settlement:

• The Maintenance Supervisor performs the settlement process.

💰 Invoice Payment (for external services):

• The Accounts Team processes the invoice payment, often on an expedited basis.

🖨️ Notification Printing:

• The process concludes with the Maintenance Supervisor printing the completed breakdown notification.

Key Differences from General Maintenance:

• Heightened urgency at each step
• Potentially faster approval processes
• Possible use of emergency procurement procedures
• Focus on minimizing equipment downtime

This flowchart emphasizes the quick response and execution required in breakdown scenarios, ensuring rapid resolution of unexpected equipment failures.

Relevant SAP PM resources for breakdown maintenance:

1. SAP PM Breakdown Maintenance Guide in SAP S/4HANA
2. SAP PM: Solution Manual to Common Problems
3. SAP Plant Maintenance (PM) End-User Training Material

These resources can provide more detailed information on handling breakdown maintenance scenarios in SAP PM.