This flowchart illustrates the end-to-end process of general maintenance in SAP PM, starting from the creation of a notification to the final settlement. It shows the sequence of activities, decision points, and the roles responsible for each step.

Detailed explanation:

🔔 Notification Creation:

• The process begins with the creation of a maintenance notification, typically done by the Operations/Maintenance team.
• An email alert is generated to notify relevant parties.

📋 Notification Review:

• The Maintenance Supervisor reviews the notification to determine if maintenance is required.
• If maintenance is not required, the process ends here.

📝 Work Order Creation:

• If maintenance is required, the Maintenance Supervisor creates a work order.
• An issue slip is printed at this stage.

🔀 Service Determination:

• The Maintenance Supervisor determines if external service is required.
• If external service is needed, a Service Purchase Requisition (PR) is created.

🛠️ External Service Process (if applicable):

• A Service Purchase Order (PO) is created.
• The PO is output and sent to the vendor.
• After service completion, a Service Entry is recorded.

🧰 Internal Maintenance Process:

• If external service is not required, the process continues with internal resources.
• Goods Issue is performed to allocate materials for the maintenance task.

✅ Order Confirmation:

• The maintenance work is performed, and the order is confirmed.
• A confirmation slip is generated.

🔧 Technical Completion:

• The Technical Engineer marks the work order as technically complete.

💼 Settlement:

• The Maintenance Supervisor performs the settlement process.

💰 Invoice Payment (for external services):

• The Accounts Team processes the invoice payment.

🖨️ Notification Printing:

• The process concludes with the Maintenance Supervisor printing the completed notification.

This flowchart provides a comprehensive view of the general maintenance process in SAP PM, highlighting the key steps, decision points, and responsible roles throughout the maintenance lifecycle.

Related SAP PM content you might find useful:

1. SAP PM End User Manuals Collection 📑
2. SAP PM Notification Creation Video Tutorial ▶️
3. SAP PM Corrective Maintenance Training Guide 📑
4. SAP PM Work Order Video Tutorial▶️

These resources can provide more detailed information on specific aspects of the SAP PM process.